# Business Services

> For the complete documentation index, see [llms.txt](https://www.fork.co.jp/en/llms.txt)


> Business overview. We provide one-stop support from strategy formulation to development, operation, analysis, and measurement, focusing on Web Production, Digital Transformation Services, and AI Solutions.

## Business Services

We are a Digital Solution Company that combines technology and data to help enterprises use AI effectively and drive digital transformation (DX). We provide one-stop services that meet our clients' diverse needs, ranging from strategy formulation and design to production, development, operation, analysis, and performance measurement.

<span id="web-product"></span>

## Web Production

### Web Promotion

In addition to web production and development for a wide range of devices and interfaces, we offer one-stop services. These cover server setup, operation, and maintenance, as well as site management, customer inquiry handling, and campaign administration.<br />
Drawing on our extensive expertise and track record, we offer optimal solutions for planning web promotions and campaigns.

### Web Integration

Rather than simply cutting costs or chasing trendy technologies for quick gains, we plan and design web platforms that generate sustainable profit and growth.<br />
Starting with a shared web strategy grounded in meticulous analysis, we design, build, and operate websites with a focus on optimizing our clients' web business.<br />
We provide services suited to building large-scale websites and executing medium- to long-term web strategies.

  <a href="/en/business/analysis/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/analysis.png?auto=format,compress" alt="Analysis & Measurement" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Analysis & Measurement
        <p class="text-sm text-text-light line-clamp-3">We use quantitative and qualitative analysis to identify current issues and turn them into improvement plans. The key points are forming hypotheses to decide what to research and examining the causes behind the aggregated data. By having our information design staff handle these tasks, we ensure that analysis results are reflected in the information structure without omission.</p>

  </a>
  <a href="/en/business/strategy/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/strategy.png?auto=format,compress" alt="Strategy" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Strategy
        <p class="text-sm text-text-light line-clamp-3">Are the relevant departments sharing their issues with one another? Are they sharing the same goals for the website? To use your website as a tool for maximizing revenue, we create roadmaps that resolve these and many other challenges.</p>

  </a>
  <a href="/en/business/system/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/system.png?auto=format,compress" alt="Development" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        <h4 class="text-lg font-bold text-dark group-hover:text-primary transition-colors duration-300 mb-2">Development</h4>
        <p class="text-sm text-text-light line-clamp-3">We provide a wide range of services, from developing backend systems for promotions and campaigns to developing and customizing content management systems (CMS) for owned media. We also implement web systems that integrate with business systems and social media.</p>

  </a>
  <a href="/en/business/creative/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/creative.png?auto=format,compress" alt="Design & Website Management" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Design & Website Management
        <p class="text-sm text-text-light line-clamp-3">We support website operations in various ways, including an on-site model with our staff stationed at your location, contract-based models, and SEO implementation.</p>

  </a>
  <a href="/en/business/server/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/server.png?auto=format,compress" alt="Server Construction & Maintenance" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Server Construction & Maintenance
        <p class="text-sm text-text-light line-clamp-3">We design, build, maintain, and operate optimal servers and networks to deliver your website. Our proprietary managed hosting service "FORTS" has a track record of over 15 years. Building on it, we can design, build, maintain, and operate various cloud environments, including AWS and GCP, according to our clients' needs.</p>

  </a>
  <a href="/en/business/contact_center/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/contact_center.png?auto=format,compress" alt="Secretariat Services" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Secretariat Services
        <p class="text-sm text-text-light line-clamp-3">From managing campaign operations to operating and monitoring corporate social media accounts, we handle the vast number of interactions with general users on behalf of our clients.</p>

  </a>
  <a href="/en/business/nocode/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/nocode.png?auto=format,compress" alt="No-Code Website Building" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        No-Code Website Building
        <p class="text-sm text-text-light line-clamp-3">Depending on our clients' needs, we build websites using SaaS-based no-code builders (such as STUDIO or Wix) to reduce initial and maintenance costs and shorten development timelines.</p>

  </a>

<span id="dx" style="display: block; margin-top: 2em;"></span>

## Digital Transformation Services

We help you analyze data from every customer touchpoint—websites, EC sites, and physical stores—so you can use it in marketing and business decisions. We also build data platforms that continuously accumulate and visualize data, providing a system that helps improve day-to-day operations.

  <a href="/en/business/dx_analytics/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/dx_analytics.png?auto=format,compress" alt="Data Analysis" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Data Analysis
        <p class="text-sm text-text-light line-clamp-3">We analyze all kinds of data so you can run data-driven marketing that reflects today's business environment and helps your business succeed.</p>

  </a>
  <a href="/en/business/dx_platform/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/dx_platform.png?auto=format,compress" alt="Data Platform Development" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Data Platform Development
        <p class="text-sm text-text-light line-clamp-3">We build data platforms that visualize big data, including behavioral, attribute, and location data.</p>

  </a>
  <a href="/en/business/dx_operation/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/dx_operation.png?auto=format,compress" alt="Data Operation Support" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        Data Operation Support
        <p class="text-sm text-text-light line-clamp-3">To help you use your website as a tool for maximizing revenue, we create a roadmap that resolves many issues, such as: Do related departments share their challenges? Does everyone share the website's goals?</p>

  </a>
  <a href="/en/business/dx_shopify/" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <img src="/imgix/img/icon/business/dx_shopify.png?auto=format,compress" alt="Shopify EC Site Construction/Operation" width="24" height="24" loading="lazy" decoding="async" class="w-6 h-6 object-contain filter group-hover:brightness-0 group-hover:invert transition-all duration-300 my-0!" />

        <h4 class="text-lg font-bold text-dark group-hover:text-primary transition-colors duration-300 mb-2">Shopify EC Site Construction/Operation</h4>
        <p class="text-sm text-text-light line-clamp-3">Drawing on our expertise in system development and digital marketing, we build and operate EC sites that address your business needs.</p>

  </a>

<span id="aisolution" style="display: block; margin-top: 2em;"></span>

## AI Solutions

With AI governance as our foundation, we provide end-to-end support for building websites and developing systems where people and AI can coexist. This includes setting up data platforms and infrastructure, operations by resident and on-site staff, and secretariat services.

  <a href="/en/business/aisolution/#geo-diagnosis" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <i class="fa-solid fa-magnifying-glass-chart text-2xl"></i>

        GEO Diagnostics
        <p class="text-sm text-text-light line-clamp-3">We quantitatively score whether AI can correctly interpret and extract your website's information in generative AI search and answer features. We then propose structural improvements so that AI does not misunderstand it.</p>

  </a>
  <a href="/en/business/aisolution/#ai-data-platform" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300">

        <i class="fa-solid fa-shield-halved text-2xl"></i>

        Building AI Data Integration Platforms
        <p class="text-sm text-text-light line-clamp-3">We build data integration platforms that securely extract only the necessary information when AI agents access confidential information, such as internal data or CRM records, via MCP.</p>

  </a>
  <a href="/en/business/aisolution/#ai-consultation-agent" class="group block p-6 bg-white border border-border rounded-lg shadow-sm hover:shadow-md hover:border-primary transition-all duration-300 md:col-span-2">

        <i class="fa-solid fa-robot text-2xl"></i>

        "AI Consultation Agent" to Eliminate Wait Times
        <p class="text-sm text-text-light line-clamp-3">We build a secure environment just for you. There, an AI agent organizes your requirements on the spot and immediately tells you whether development is feasible, along with an estimated start date and project timeline.</p>

  </a>


- [AI Solutions](https://www.fork.co.jp/en/business/aisolution/index.md) (2026-05-22): With AI governance as our foundation, we support next-generation workflows where humans and AI coexist, through services such as GEO diagnosis, AI data integration platforms, and AI consultation agents.
- [Shopify E-commerce Site Construction & Operations](https://www.fork.co.jp/en/business/dx_shopify/index.md) (2024-07-24): We build and operate e-commerce sites with Shopify and Shopify Plus. From theme customization and app implementation to outsourced back-office operations, we work with you to solve your business challenges.
- [Building Websites with No-Code Tools](https://www.fork.co.jp/en/business/nocode/index.md) (2024-07-24): We use no-code tools to reduce initial build costs and timelines while enabling quick content updates. We also offer highly flexible design and integration with external services.
- [Strategy](https://www.fork.co.jp/en/business/strategy/index.md) (2021-04-22): Web strategy formulation and EC site marketing strategy formulation. We create roadmaps to maximize revenue, from sharing challenges to designing PDCA processes.
- [Server Construction and Maintenance](https://www.fork.co.jp/en/business/server/index.md) (2021-04-22): Leveraging our experience with our proprietary managed hosting service 'FORTS', we provide one-stop design, build, maintenance, and operation for cloud environments such as AWS and GCP.
- [Development & Implementation](https://www.fork.co.jp/en/business/system/index.md) (2021-04-22): Development and implementation of corporate sites, campaign sites, EC sites, CMS, smartphone applications, and more. We also provide business system integration and vulnerability assessments.
- [Design & Website Management](https://www.fork.co.jp/en/business/creative/index.md) (2021-04-22): We provide multifaceted support for website operations, including on-site models, outsourcing models, and SEO strategies. We propose optimal operation plans tailored to your update frequency and business scale.
- [Data Operation Support](https://www.fork.co.jp/en/business/dx_operation/index.md) (2021-04-22): Our analysts have hands-on experience in data integration, transformation, and cleansing. They provide end-to-end support for your data operations, from creating analytical reports to on-site assistance.
- [Data Infrastructure Development](https://www.fork.co.jp/en/business/dx_platform/index.md) (2021-04-22): We build data platforms that visualize big data, such as behavioral, attribute, and location data. We provide data collection and storage platforms and custom dashboards.
- [Data Analytics](https://www.fork.co.jp/en/business/dx_analytics/index.md) (2021-04-22): Marketing support utilizing big data, including customer behavior analysis and location-based (foot traffic) analysis. We enable data-driven decision-making and business growth.
- [Contact Center](https://www.fork.co.jp/en/business/contact_center/index.md) (2021-04-22): We handle interactions with the general public on your behalf, including campaign administration, e-commerce operations, and social media management and monitoring. We help you use the web more efficiently.
- [Analysis & Measurement](https://www.fork.co.jp/en/business/analysis/index.md) (2021-04-22): We identify website challenges and drive improvements through quantitative and qualitative analysis, including usability analysis, user testing, and access log analysis.